Decent Appliances

Abstract

During the first week of internship I attended briefing sessions given by my mentor, wherein he provided details about the company, its products, core departments and how each department works. I even learned about the procedures we need to go through while making new customers and how to address consumer grievances. After every session I summarised the learnings in the form of notes. I had to summarise and then analyse my findings about each of the product so that I could confidently sell my product to customers. The tasks provided to me were as below: • Gathering data of potential customers in the form of distributors, supermarkets and E-commerce sellers. • Contacting them and explaining about our products. • Convince them to place an order Initially I gathered data of potential customers state wise and started cold calling them. The states covered during the tenure were Maharashtra, Karnataka, Kerala, Andhra Pradesh, Tamil Nadu, Telangana, Madhya Pradesh, Goa, Punjab, West Bengal. Apart from this I also gathered E-Commerce data and started cold calling them simultaneously. I was also asked to handle the LinkedIn page of the organization. Wrote articles on some trending topics for the same. I also contacted some distributors and end customers who have been purchasing our products for customer testimonials that were later posted on LinkedIn. The templates for Customer Testimonials were designed on Photoshop.