IR @ Nirma University
Keeping in tune the global developments we are creating an institutional repository using DSpace Software (Digital Library Software). We are archiving institutional knowledge like, faculty papers, theses, and dissertations in PDF format at DSpace. Students can access this digital information anywhere in the campus.
Please use this identifier to cite or link to this item:
http://10.1.7.192:80/jspui/handle/123456789/5743Full metadata record
| DC Field | Value | Language |
|---|---|---|
| dc.contributor.author | Awasthi, Ashwini | - |
| dc.contributor.author | Rawani, Meenakshi | - |
| dc.date.accessioned | 2015-07-20T06:08:39Z | - |
| dc.date.available | 2015-07-20T06:08:39Z | - |
| dc.date.issued | 2015-07-20 | - |
| dc.identifier.issn | 2249-5630 | - |
| dc.identifier.uri | http://hdl.handle.net/123456789/5743 | - |
| dc.description | Nirma University Journal of Business and Management Studies, 6(1&2) July-December, 2011 | en_US |
| dc.language.iso | en_US | en_US |
| dc.subject | Faculty Paper | en_US |
| dc.subject | Faculty Paper, Management | en_US |
| dc.subject | Management, Faculty Paper | en_US |
| dc.title | Towards a Comprehensive Framework for Service Recovery | en_US |
| dc.title.alternative | An Empirical Investigation of Recovery Strategies | en_US |
| dc.type | Article | en_US |
| Appears in Collections: | Faculty Papers, IM | |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| AA_Towards a Comprehensive Framework for Service Recovery - An Empirical Investigation of Recovery Strategies.pdf | 133.85 kB | Adobe PDF |  View/Open |
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