Web Based Support Aggregator to Consolidate and Categorize EBS Finance Alerts and Logs

Abstract

Making Function Automatic improves the performance as well as efficiency of Application because it involves less human effort in working. There is a EBS Finance Team Who are getting Alerts and log in mail now a day and they have to categorize, operate and maintain status of that alerts and logs manually. So it takes more time to maintain and solve that alerts and involve more human efforts and because of this sometime they does not get some important alerts early and they might not able to solve it within particular time. So for avoiding such problem and improve performance of working there is a need of Dashboard which consolidate and categorize that alerts in one place and make support team users to maintain status of such alerts and logs and for that I have made a Dashboard which is web application that Automatically consolidate mail from exchange server periodically and categorize them into different categories using rule file and represent them as graphically as well as in tabular format to check and maintain the status of alerts. It also exports the data of particular time into an Excel sheet which helps to identify status of all alerts of particular time of period. So it will improve performance and reduce response time as well as automate some task so support team users can easily identify and maintain the status of alerts and logs using this Dashboard.