Leveraging Amul’s Strong Reverse Supply Chain to Eliminate Plastic from its Supply Chain and Helping Amul to Optimize Ordering Channel by Shifting to Online Mode and Lead Conversion of APO Requests

Abstract

Amul has a huge turnover of milk everyday. All this milk is transported and supplied in plastic pouches which are not re-usable and contributes to the ever increasing amount of plastic on earth. This project focuses on how the usage of plastic pouches can be replaced by re-usable glass bottles. Under this implementation, the glass bottles will be collected from the customers the next day and will be sent back to the main unit where the milk will be filled again in the bottle after the required and essential cleaning process. This project will include the entire plan of action required to make the relevant upgradation in the supply chain to efficiently accommodate the change due to the replacement. Chapter-1: The project will start from the manufacturing of glass bottles under which the raw materials required will be discussed along with the procurement of raw material. The manufacturing process to be implemented will also be briefed for optimum usage of all the resources. Chapter-2: This part will include the planning and changes required to be made in logistics processes so that the bottles are well handled during the transit as glass bottles are fragile and needs more attention and care than plastic pouches. Chapter-3: The entire Supply Chain will be looked upon and various schemes and Plan of Action shall be discussed in this section to promote the idea of replacing plastic pouches with glass bottles to the customers. Chapter-4 This part will include redesigning of the entire reverse supply chain in which the plan of collecting glass bottles from the customers and to make it reach the relevant manufacturing plant will be discussed. Chapter-5: The last part will include how this project will benefit the company as well as the entire globe to reduce plastic waste and to make the world a better place Later part of the project discussed about the task of Helping Amul to optimize ordering channel by shifting to online mode and lead conversion of APO requests.